All too often we see people losing out on possible benefit entitlement through getting very simple things wrong when they make a claim. And this leads to rent arrears.
Common problems include:
- Making claims late
- Not providing information we need
- Not telling us about changes
As a service, we talk about these constantly – on this blog, in our newsletters, on our website and in our day-to-day transactions with our clients, but we still know that the message doesn’t always get through. So I won’t apologise for being repetitive.
We’ve put together some notes in this document – When a tenant makes a claim for Housing Benefit. Some information for landlords – covering some of the basic things about the claim process.
If you are a landlord or give help and advice to people who might claim benefits, please do have a look.
It might save your tenant or client some money and prevent them going into arrears.