Category Archives: Gdpr

Important Information for all landlords and agents – GDPR

Yes & No

The Housing Quality team keep a data-base of email addresses for landlords who want to keep in contact with us. Because of the new GDPR rules we have had to contact landlords to see if they are happy to remain on that list.

If you have responded already – thank you.

We will soon be sending you a ‘privacy statement’ to explain why we are holding your information, how we will use it and how long we will keep it.

If you have not yet responded, after 25th May 2018 when the GDPR regulations become active, we will need to delete the main database and your emails. After that date we will have no means of contacting you individually to inform you of any upcoming events and legislation changes. You should still see the blog, but you won’t get any of the separate notifications that we send out from time to time.

And a quick reminder on some of your responsibilities.

As landlords, you should also be issuing a Privacy Statement to all your tenants and be registered with the Information Commissioners Office (ICO).

I would also like to remind you that as of 1 October 2018 there will be changes to the HMO licensing laws. From that date ALL HMOs with 5 people or more, in 2 or more households, sharing facilities REGARDLESS OF THE NUMBER OF STOREYS will require licensing. For more information please contact the Duty officer on 0121 569 5232 or email Private Sector Housing

Finally, I’m sure you are aware that we work closely with our homelessness team and often approach you requesting accommodation.
The team is offering a new Bond scheme to help landlords help us, for more information contact Lisa Gardner,

Finally, once again I urge you to give us permission to keep your email details (if you have not already done so) so we can keep you up to date on all the changes that are happing in the private rented sector and contact you privately if need be.

If you have never been on our contact list and would like to be added anyone – just drop me an email –

Many thanks and I look forward to hearing from you.


Liz Mooney



GDPR and you.

Attention - GDPR

It’s often bad writing or even rude to rely on things like BLOCK CAPITALS to make your point. It looks like you are shouting at your reader. But this is a special circumstance.


Now back to good manners . . .

We know that some landlords are still not aware of their responsibilities under the new rules that take effect on 25th May. We have posted on this before at length. I won’t go over old posts again, but there are links to them on the right hand column of this page if you want to read them. You must get yourself informed. I would strongly the website of the Information Commissioner and the relevant pages on The various landlord professional bodies and trade organisations are also carrying a great deal of information on their respective web sites.

You must make sure you fully understand how this will affect you and the penalties of getting things wrong.


If you are a private landlord . . . read this!

Private Landlords and GDPR

You are hopefully aware now of the changes that come into effect this May – the General Data Protection Regulations or GDPR. (And if you’re not aware – you should be!) They affect all private landlords, even if you only have one property that you rent out. We can’t take any responsibility for making sure you know everything you need to – that’s your job as landlord, but where we do have useful information we will do our best to share it.

One requirement that GDPR will bring Is that you need to register yourself as a ‘data controller.’ I’ve just had some guidance on this point from one of the council’s GDPR specialists. Note the bit that’s underlined.

She tells me that . . .

“All landlords would need to register as a data controller, even those who only have one tenant. Landlords who aren’t currently registered, if they register before 25th May they will only have to pay the original £35 instead of the new £40 fee. If they sign up to direct debit then the ICO will only charge £35 going forward. This is all explained in the link above.”

There is more information on this at
We will keep you posted with more updates when we can.


This is serious! You and your data.



We blogged a little while ago about major changes in European Union Data Protection law which come into effect this May. These are known as GDPR. They affect just about anyone who collects or handles people’s personal data. But we don’t think the message is getting through, so here is a not very subtle reminder.

GDPR will have massive implications about how you collect, receive, store, share and handle information about your tenants and clients. The penalties if you get things wrong can be massive. If you handle people’s data (and that can be very broadly defined!) you really should familiarise yourself with these changes.


It’s a massive subject – and will affect different types of organisations, companies and private landlords in different ways, so I’m not going to even try and summarise it. But here are some links to start you off. For companies – the Informaiton Commissioner’s Office is probably the best first step. For smaller, private landlords (even if you own just one property) – please see here though I should make our standard disclaimer that as this one is not a government or council website, we cannot guarantee the accuracy or completeness of the information it contains. Most of the professional landlord organisations or trade groups for lettings/estate agents are starting to put information up on their respective websites –so there is plenty of information out there. Get googling.

The changes will also have major effects on how we do things at the council. We are cuirrently working hard to get all of our procedures and practices up to date in readiness and we will use the blog to let you know what this means for you and your tenants as the information becomes available.